Return Policy

At Trendsfortown, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not fully satisfied with your order, we are happy to offer a hassle-free return process within 30 days of receiving your item.

1. Eligibility for Returns

To be eligible for a return, the item must meet the following conditions:

• The product must be unused, unworn, and in its original condition.
• All original packaging, tags, and certificates (if applicable) must be included.
• A valid proof of purchase, such as a receipt or order confirmation, must be provided.

2. Return Process

To initiate a return, follow these steps:

1. Contact our customer support team at [Insert Email or Phone] within 30 days of receiving your order.
2. Provide your order number and the reason for the return.
3. We will provide you with a return authorization and instructions on how to send the item back to us.

3. Return Shipping

• Customers are responsible for the cost of return shipping unless the item was damaged, defective, or incorrect upon arrival.
• We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
• Once your return is approved and the item is received, we will inspect the product to ensure it meets the return criteria.

4. Refunds

• After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
• Please note that it may take additional time for your bank or credit card company to post the refund to your account.

5. Exchanges

• We currently do not offer direct exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order.

6. Non-Returnable Items

Certain items are not eligible for return, including:

• Personalized or custom-made jewelry.
• Gift cards.
• Items marked as “Final Sale.”

7. Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at [Insert Email or Phone]. We will arrange for a replacement or a full refund, including the cost of return shipping.

8. Late or Missing Refunds

If you have not received your refund within the expected timeframe, please:

• Check your bank account or contact your credit card company, as it may take time for your refund to officially post.
• If you still have not received your refund, please contact us at [Insert Email or Phone].

9. Contact Us

If you have any questions about our return policy or need further assistance, please contact our support team at:

Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Business Address]